You bought a neutral agent. Now what?
Seventy people. Their agent runs procurement inside your customers' Slack, and it favors no vendor. The board wants synergy.
The Founders: The day it recommends Docusign over something better, it's worthless! That's what you bought!
Your biggest customer: It runs my procurement, darling. Tilt it toward you once, and I'll know before you do.
The Chair: Three integration plans are on your desk. Pick one.
- A. Fold it into Iris. Docusign first. The board loves synergy.
- B. It's the company now. Docusign becomes a skill. Become what you bought.
- C. Leave it alone. Its own P&L. Keep it away from seats.